Perceber: Para usuários que adquirirem novas caixas de correio corporativas da Alibaba em 2024, a Alibaba Cloud proíbe, por padrão, o uso de clientes de terceiros. O administrador habilitará a senha de login de terceiros por padrão. Após habilitada, os funcionários só precisarão inserir a senha de terceiros ao integrar o SaleSmartly, ou poderão solicitar ao administrador que desabilite a senha de terceiros, e então só precisarão inserir a senha padrão. |
1. Login com senha
A função de envio SMTP padrão da Caixa de Correio Empresarial da Alibaba foi ativada. Você pode fazer login diretamente clicando em [Gerar uma nova senha]. Os passos são os seguintes:
Perceber: Se você não conseguir adicionar uma senha exclusiva do cliente ao clicar em Gerar Nova Senha (código de erro: 80002), tente alterar o idioma do dispositivo para chinês (Figura 1). Após clicar em OK, o Alibaba Enterprise Mailbox desativa a opção de senha de cliente de terceiros por padrão, sendo necessário ativá-la. |
2. Login com código de autorização
Caso não esteja ativado, siga os passos abaixo:
Faça login como administrador [ Console de Gerenciamento de Domínio - Organização e Usuários - Gerenciamento de Contas de Funcionários ] - Clique no nome da conta correspondente - Marque as opções Ativar serviço POP3/SMTP e Ativar serviço IMAP/SMTP - Clique em Salvar .
3. Desative a autenticação de dois fatores.
Você precisa desativar a autenticação de dois fatores; caso contrário, a integração falhará. Acesse Configurações no canto superior esquerdo, clique em Segurança da conta e, em seguida, em Segurança da conta novamente. Desative a autenticação de dois fatores .
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